TERMS & CONDITIONS

By placing an order from Mr. Mantels, you agree to the following terms and conditions:

1. Product Information

All mantels are made from reclaimed or custom wood materials. As such, variations in color, texture, grain pattern, and character marks are part of the unique beauty of each piece and should be expected. No two mantels are exactly alike.

2. Pricing and Payment

All prices are listed in USD. Payment is due in full at the time of purchase. We accept all major credit cards as listed during checkout.

3. Shipping

We offer free shipping to the lower 48 U.S. states. We offer free shipping to the lower 48 U.S. states. For international orders, please call us at 651.464.1771 to request a shipping quote. Delivery times may vary depending on location. 

4. Order Cancellations

Orders may be canceled within 24 hours of purchase by calling us at 651.464.1771. After this period, your order enters production and may only be altered or canceled at the discretion of the Mr. Mantels team.

5. Returns

Returns are evaluated on a case-by-case basis and are subject to approval by the Mr. Mantels team. To request a return, you must contact us directly. Items must be returned in the same condition in which they were received. Return shipping is the responsibility of the customer unless otherwise agreed upon.

6. Custom Orders

Custom mantels are made to your requested specifications and are non-refundable once production begins. Please double-check your order details carefully before confirming your purchase.

7. Damage in Transit

If your item arrives damaged, please contact us within 48 hours of delivery. Be prepared to provide photographs and documentation. We will work with you to assess the damage and determine the best resolution.

8. Intellectual Property

All content, images, designs, and logos on this website are the property of Mr. Mantels and may not be used or reproduced without written permission.

9. Changes to Terms

We reserve the right to update these terms and conditions at any time. Changes will be posted on this page with an updated revision date.

Last updated: May 29, 2025